Privacy Policy

Last updated: September 12, 2025

Hotseller (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following categories of information when you interact with Hotseller:

Personal Information: Name, email address, company name, and contact details when you request a demo, subscribe, or communicate with us.
Business Data: Product, pricing, market, or competitor information you upload or input into Hotseller’s platform.
Usage Data: Log data such as IP address, browser type, device information, pages visited, features used, and interactions with our platform.
Cookies & Tracking Data: Information collected through cookies, pixels, and analytics tools to understand usage patterns and improve services.

2. How We Use Your Information

We use collected information to:

Provide, operate, and improve Hotseller services.
Personalize your experience and deliver tailored insights.
Respond to support inquiries or demo requests.
Send updates, newsletters, or promotional materials (you can opt out anytime).
Monitor platform usage and prevent fraud or misuse.
Train and improve our AI models (only in compliance with this Policy and applicable law).

3. AI Data Usage & Training

Consumer Accounts: User inputs (e.g., product names, queries, uploaded photos) may be used in anonymized and aggregated form to improve our models.

Enterprise / Business Accounts: By default, we do not use your data to train our models unless you give explicit consent.

Outputs & Accuracy: AI-generated insights are based on available data. While we strive for accuracy, outputs may contain errors or omissions. We recommend users verify results before making business decisions.

4. How We Share Information

We do not sell or rent your personal data. We may share data only with:

Service Providers: Hosting, analytics, email delivery, and payment processors under confidentiality obligations.
Legal authorities: If required by law, regulation, or court order.
Business transfers: In case of merger, acquisition, or restructuring.

5. Data Retention & Security

We retain personal and business data only as long as necessary to deliver services or comply with legal obligations. Enterprise customers may request custom retention settings. We use industry-standard encryption, access controls, and monitoring to safeguard data.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Request that your data not be used for AI training.
Export your data in a portable format.

You can exercise these rights by contacting us at hi@hotseller.ai.

7. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze platform usage, and improve marketing campaigns. You can disable cookies in your browser, but some features may not function properly.

8. International Data Transfers

Hotseller may store and process data on servers outside your home country. We take appropriate safeguards to ensure your data is protected under applicable laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. Significant changes may also be notified by email.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hi@hotseller.ai.